Program Outline:
The Settlement Department assists newcomers to meet their immediate and longer-term settlement needs, including information and orientation to the community, referrals to community and social services, solution-focussed counselling and assistance with settlement plans. Our Settlement Counsellors can assist clients to complete various forms and documents, including certain forms pertaining to their immigration process.
The Department also organizes workshops and group orientation sessions on topics pertinent to newcomers. Please refer to the website’s Calendar for topics and dates. Each year in March, we offer tax clinics to assist eligible newcomers to complete their tax return.
Appointments with Settlement Counsellors can be made through the Welcome Centre. For more information please call:
- (905) 685-6589 ext. 225 or
- email rkarborani@folk-arts.ca
Hours and Locations of Service:
St. Catharines:
85 Church Street
Monday to Friday 8:30am to 4:30pm
Niagara Falls:
5853 Peer Street
Monday to Friday 8:30am to 4:30pm
St. Ann’s Adult Learning Centre:
5895 North Street
Monday to Wednesday 8:30am to 4:30pm
St. Catharines Public Library
54 Church Street
Kiwanis/ Trust Room – 2nd floor
Saturdays 9:00am to 12:30pm
Itinerant services are also available at St. John’s Adult Learning Centre in St. Catharines and at the Niagara-on-the-Lake Campus of Niagara College. Additionally, services are available in Grimsby, Lincoln, Beamsville, Jordon, Thorold and Niagara-on-the-Lake upon request.
Languages of service in the Department: English, French, Spanish, Arabic, Hebrew, Tagalog, Hungarian, Mandarin
Eligibility: The Department serves clients who are permanent residents/landed immigrants, convention refugees, refugee claimants, Canadian Citizens, live-in caregivers and Minister’s Permit holders.
Fees:
All settlement services are provided at no cost to clients.
